A Foreigner’s Guide to Japanese Business Hotel Etiquette and Manners

Business hotels are becoming increasingly popular among foreign travelers visiting Japan. Known for their affordability, cleanliness, and convenient locations near train stations, these hotels offer everything you need for a comfortable short-term stay. However, Japanese business hotels have their own set of rules and etiquette, and being unaware of them can lead to confusion or discomfort.

In this article, we’ll explain the important manners and things to know when staying at a Japanese business hotel, so you can enjoy your stay with confidence.

1. What Is a Business Hotel in Japan?

Business hotels in Japan are affordable accommodations, usually priced between 5,000 to 10,000 yen per night. Rooms are small but clean and well-equipped, ideal for solo travelers or short-term stays.

While most provide basic amenities like Wi-Fi, air conditioning, and toiletries, staff may not always speak fluent English, so it’s helpful to understand basic customs in advance.

2. Check-in and Check-out Etiquette

■ Check-in

• Most business hotels allow check-in from 3:00 PM.

• Passport presentation is mandatory for foreign guests; hotels will usually make a copy.

• Many hotels ask for payment upon check-in, not at check-out.

■ Check-out

• Standard check-out times are between 10:00 and 11:00 AM.

• Exceeding the check-out time may incur additional fees.

• Return your key to the front desk unless the hotel has an automated check-out machine.

3. Shoes and Room Etiquette

• Most business hotels allow shoes in rooms, but some may have tatami (woven straw mat) floors, in which case you should remove your shoes at the entrance.

• Never wear bathroom slippers in the bedroom. Use them only in the bathroom.

• Many guests prefer to remove their shoes for comfort, even when not required.

4. How to Use Pajamas and Roomwear

• Hotels often provide pajamas or yukata-style robes.

• These are generally intended for use inside your room only.

• If the hotel has a public bath, wearing the roomwear to the bath area is sometimes allowed—check hotel instructions to be sure.

• Do not wear pajamas outside the hotel.

5. Noise and Speaking Manners

• Japan places a strong emphasis on quietness and respect for others’ space.

• Avoid loud talking, especially in hallways or elevators at night or early in the morning.

• Be mindful of the volume when watching TV or listening to music.

6. Garbage and Cleaning Tips

• Most rooms have small trash bins where you can dispose of regular garbage together, but don’t flush anything other than toilet paper in the toilet.

• If the room has separate bins for recyclables (like bottles and cans), use them properly.

• Place used towels in a visible spot to make housekeeping easier.

7. Using Public Baths (If Available)

■ Rules and Manners

• Always wash your body thoroughly before entering the bathtub.

• Never bring your towel into the tub—place it on your head or leave it on a nearby rack.

• Photography is strictly prohibited in public bathing areas.

• Some facilities do not allow tattoos, so check in advance or cover them with a patch if needed.

8. Smoking and Non-Smoking Rules

• Smoking is strictly prohibited in non-smoking rooms. If violated, cleaning fees may apply.

• Some hotels offer designated smoking rooms or areas, so be sure to choose accordingly during booking.

• Smoking is only permitted in designated spots.

9. How to Interact with Hotel Staff

• Japanese hotel staff are generally very polite and respectful.

• Raising your voice or acting aggressively is strongly discouraged.

• If language becomes a barrier, use a translation app or point to printed information—staff will do their best to help.

・No tipping is necessary. Please consider the service charge included.

10. Final Tips for a Comfortable Stay

Japanese business hotels prioritize cleanliness, order, and hospitality. Following basic etiquette can enhance your stay and show respect for local culture.

By understanding the local customs—whether it’s quietly walking through hallways, properly using public baths, or simply saying “thank you” in Japanese—you’ll leave a positive impression and enjoy your experience to the fullest.

Enjoy your stay in Japan, and let good manners open the door to a better journey.